Friday, June 10, 2011

ONE DAY AFTER I SPENT $1000 AT FALMOUTH MOTOR CAR FOR REPAIRS THE ENGINE LIGHT CAME BACK ON

                                MY YELLOW ENGINE LIGHT HAD BEEN ON FOR ONE MONTH.  MY CAR WAS WORKING FINE BUT I WAS AFRAID IT WAS THE CATALYTIC CONVERTOR OR SOMETHING.  FALMOUTH MOTORCAR HAS CONSTANT ADDS ON THE LOCAL RADIO STATION WMVY TELLING THAT THEY GURANTEE THEIR WORK AND PARTS FOR 2 YEARS OR 24,000 MILES WHICH EVER COMES FIRST.  THEY HAVE TWO GARAGES ON CAPE COD.  ONE IS ON EAST FALMOUTH HIGHWAY NEAR WHERE I LIVE, SO I BROUGHT MY CAR THERE. 
                                  FALMOUTHMOTORCAR DIAGNOSED IT AS I READ AN ARTICLE IN THE CAPE COD TIMES ON HOW REPAIR STATIONS CAN'T PROPERLY DIAGNOSE CAR PROBLEMS BECAUSE THE MANUFACTURERES AND DEALERS WON'T SHARE THE OMPUTER CODES WITH THEM.  THE DEALERS WANT TO REPAIR THE CARS.  THERE IS A BILL IN CONGRESS AND IN THE MASSACHUSETTS LEGISLATURE TO MAKE THE CAR COMPANIES SHARE THE COMPUTER CODES.    MY CAR IS A 1999 VOLKSWAGEN CABRIO SO I HOPED IT DIDN'T HAVE COMPLEX CODES.
                                    BEFORE YOU FALL ASLEEP I'LL GET TO THE POINT.  $1000 IN REPAIRS WERE DIAGNOSED.  ONE WAS A $250 CONVERTOR (THE SIZE OF MY FIST AND NOT A CATALYTIC) AND THE REST WERE DISTRIBUTOR CAPS AND A VACUUM SEAL + LABOR.  IT TOOK THREE DAYS BECAUSE THEY GOT THE WRONG CONVERTOR FROM TRACEY VOLKSWAGEN IN HYANNIS.   
                                    THE POINT IS MY YELLOW ENGINE LIGHT CAME BACK ON THE NEXT DAY.  I BROUGHT IT BACK.  ALSO MY CLUTCH WOULDN'T  GO INTO GEAR EASILY.  THEY PUT MY CAR ON THE DIAGNOSIS MACHINE.  NO PROBLEMS WERE NOTED.  THEY CHECKED THE ENGINE LIGHT.  IT HAD A SPLIT FRAYED WIRE COVERING.  THAT'S WHY THE ENGINE LIGHT CAME ON AFTER $1000 IN REPAIRS.  I ASKED WHY THE ENGINE LIGHT WASN'T CHECKED FIRST.  THEY SAID THEY DON'T DO THAT!!!!  I LEFT.
               LATER I DISCOVERED IN LOOKING THROUGH MY CAR REPAIR RECEIPTS FROM OTHER REPAIR SHOPS THAT I'D HAD A NEW DISTRIBUTOR CAP WHEN THE WIRES WERE CHANGED AT JOHNNY'S TUNE AND LUBE IN 2006 AND A NEW VACUUM SEAL AT CLEMENT'S CAR REPAIR IN 2008.  FALMOUTH MOTOR CAR SAID THE DISTRIBUTOR CAP HAD NOT BEEN CHANGED AND VW VACUUM SEALS ARE A PROBLEM.
              I BELIEVE THE PROBLEM WAS A FAULTY ENGINE LIGHT WIRE.  I VOWED I WOULD PARK MY CAR WITHA BIG SIGN EVERY DAY ON TOP OF IT AT TEH RESTAURANT NEXT DOOR AS I  EAT LUNCH.
               DON'T GO TO FALMOUTH MOTORCAR.  I PAID $1000 FOR UNNECESSARY REPAIRS.  I STILL MAY.  BUT I'LL DEFINTELY CONTACT THE CONSUMERS AFFAIRS OFFICE OF THE MASSACUSETTS ATTORNEY GENERAL AND THE BETTER BUSINESS BUREAU.  FALMOUTH MOTORCAR INC. HAS BBB SIGNS AND MECHANICS' PROFICIENCY DEGREES ALL OVER THE WALLS.
                 

2 comments:

  1. THE LIGHT STILL ON 1 YEAR LATER. WE'VE DRIVEN FROM CAPE COD TO NYC WITH NO PROBLEMS

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